Cathay Bank was established in 1962 with headquarters in Los Angeles, California. The bank is a Chinese-American community bank that is serving the communities of the state.
Cathay Bank Online Banking offers you convenience and reliability to ease the way you carry out your various personal banking transactions. The article below shows you how to log in, change your forgotten password and register for an online account at the institution.
How to Log in
To access your Cathay Bank online account, you need credible online banking credentials. The guide here will help you log in via PC:
Step 1: In the PC browser, click or enter https://www.cathaybank.com.
Step 2: From the online banking area, choose your account type and key in your User ID to log in.
Step 3: Click the button named as ‘Continue with security code’.
Step 4: Now, choose the way how you wish to receive the security code, either via phone or via text message.
After your credentials are validated, you will access your account
Forgotten Password / Login ID
Having trouble recalling your online account password? Customers cannot reset the password using the website as it does not provide any direct interface to reset it. You need to contact the bank officials to get assistance.
How to Enroll
Only account holders at Cathay Bank are allowed to enroll for online banking service.
Step 1: Open the homepage of bank’s website.
Step 2: Under the online banking area, click the link named as ‘Register’.
Step 3: Now, choose your account type and review the online banking disclosure and agreement to continue.
Step 4: Provide the details in the online banking enrollment form. Continue to proceed further.
The bank will set up your online account after establishing your identity.
Manage your Cathay Bank Online Account
- Get account statements Online.
- Pay State Bank of Cathay loans.
- See your loan account information.
- Perform transfers between accounts.
Cathay Bank Hours of Operations
|Mon||6:00 a.m. – 7:30 p.m|
|Tue||6:00 a.m. – 7:30 p.m|
|Wed||6:00 a.m. – 7:30 p.m|
|Thurs||6:00 a.m. – 7:30 p.m|
|Fri||6:00 a.m. – 7:30 p.m|
Cathay Bank Customer Support and Other Information
|Address|| Cathay Bank|
Attn: Loan Servicing Department
9650 Flair Drive
El Monte, CA 91731
|Customer Support Email||Link|
|Mobile Apps||iOS App|
|Report Lost/Stolen Card||1-800-922-8429|