Citizens Bank is a community bank that is locally controlled and owned. The banks headquarter is in Providence, Rhode Island. Northside Bank was established in 1828 and now has many branches.
Citizens Bank Online Banking provides you a secure means of conducting your banking transactions from the comfort of your home, anywhere provided you have internet access. This article will take you through the processing of logging in, recovering password and enrolling for an online account.
How to Login
To access your online account, you must have valid login credentials. The guide here will assist you to access your account on PC:
Step 1: In PC browser, click or enter www.citizensbank.com to open Citizens Bank website.
Step 2: Click ‘Login’ tab at top right-hand corner of the page.
Step 3: Key in your online ID to continue.
Step 4: Answer the security question and click ‘Next’ button.
After your identity is validated, you will be able to access your account
Forgot Password / Login id?
Are you having problems recalling your password? Follow the guide below to reset the password:
Step 1: Once you open the bank’s website, click ‘Trouble Logging in?’ the link in the login area.
Step 2: Choose ‘I forgot my password’ and press ‘NEXT’ button.
Step 3: Provide the details including user Id, last 4 digits of SSN or Tax Identification number, ATM card number and ATM card PIN and hit the ‘Next’ button.
After identity verification, the bank will provide you an interface to reset the password.
How to Enroll
For you to apply for Citizens Bank’s online account, you need to be an account holder at the institution. Then follow these steps to register:
Step 1: Open the homepage of bank’s website.
Step 2: Below the secure login to online banking section, click ‘Enroll Now’ link.
Step 3: Fill in the details including user Id, last 4 digits of SSN or Tax Identification number, ATM card number and ATM card PIN and hit the ‘Next’ button.
You will be contacted in 24 hours by the bank’s officials to verify your identity.
Manage your Citizens Bank online account
- Pay bills online.
- View e-Statements.
- View account details.
- Set up account alerts and notifications.
- Customer support.
Citizens Bank Hours of Operations
Citizens Bank Customer Support and other Information
|Address||Providence, Rhode Island|
|Customer Support Email||Link|
|Mobile Apps||iOS App|
|Report Lost/Stolen Card||1-800-922-9999|