Trustco Banks is the largest and most comprehensive independent financial institution founded in 1902. It is privately owned and operated banking company. The bank has 144 bank branches with headquarters in Schenectady, New York.
Trustco Banks has eased their service delivery through the introduction of Online Banking platform. The service gives you 24-hour access to your finances regardless of your present location. In addition, the service is free, reliable and secure. Follow the guide below to register for the service, login and recover forgotten password.
How to Login to Trustco Bank
If you are registered in online banking platform, please use the guide below to login to your account.
Step 1: Access the website of the bank via https://www.trustcobank.com/.
Step 2: Enter your username and password in the Online Banking Section.
Step 3: Click on ‘Login’ button to proceed.
Once your login details are verified, you will be allowed to access your online banking account.
Forgotten Password / User ID
If you forget your password, Trustco Banks allows you to reset it online. Use the steps below to reset your forgotten password. You need to remember your username before resetting the password.
Step 1: Look for Online Banking window on the homepage.
Step 2: Key in your username and click on ‘Forgot ID or Password?’ link or simply click on ‘Login’.
Step 3: Once you are directed to the next page, click on ‘Forgot Password’ link beneath the password field.
Step 4: Now, click on the link where it says ‘Click here to receive a new password’.
Once verified, you will get a temporary password to your email registered with the bank account.
How to register for Trustco Bank
Signing up for the online banking services offered by Trustco Bank is something that won’t take up much of your time. The signing up process is as highlighted:
Step 1: Visit the homepage of bank’s website.
Step 2: Below the Online Banking panel, click on ‘Enroll Now’ button.
Step 3: As the automated enrollment form appears, fill in the details including your account number and your account type.
You may be required to complete another step or two to formalize your Trustco Bank online enrollment.
Manage your Trustco Bank Online Account
- Check your account balance.
- Set account notifications and alerts.
- Transfer funds between accounts.
- Access and manage your account information.
- Customer support.
Trustco Bank Hours of Operations
|Mon||9:00 am and 6:00 pm|
|Tue||9:00 am and 6:00 pm|
|Wed||9:00 am and 6:00 pm|
|Thurs||9:00 am and 6:00 pm|
|Fri||9:00 am and 6:00 pm|
Bank of America Customer Support and Other Information
|Address||Trustco Bank, PO Box 1082, Schenectady, NY 12301-1082|
|Customer Support Email||Link|
|Mobile Apps||iOS App|
|Report Lost/Stolen Card||Debit Card- 1-800-670-3110|
|Credit Card- 1-866-589-3125|